Returns & Exchanges

At Citizens of Humanity, we want you to be completely satisfied with your purchase. We offer a 30-day return window for all unwashed, unworn, and unaltered merchandise with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  After submitting your request, download and print the prepaid UPS shipping label provided via email.

• 3.
  Package Your Items

  Place the items in their original packaging or a secure box, ensuring all original tags are present, and affix the shipping label to the outside.

• 4.
  Drop Off and Refund

  Drop your package at any authorized UPS location; once received and inspected at our warehouse, your refund will be processed to the original payment method within 7-10 business days.